Monday, January 25, 2010

Why didn't I think of that?

Recently, myself and two colleges were arriving at work when we were greeted by our secretary.  She said that the assistant to the (very important person) wanted someone up there right away because her PC was dead.  One of the guys decided to take the bullet so he dropped his things and went up.   When he got there she said "See? There's nothing on my screen!" He looked at the PC, realized that it was off, hit the power button and, like magic the PC came right up.  You know, I think I'm going to have to side with the user on this one.  Those power buttons are waaaaaaay too complex.
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2 comments:

  1. madwestJanuary 25, 2010 at 2:17 PM

    damm those power buttons!!!

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  2. ResunaNovember 8, 2010 at 9:04 AM

    When a user calls me about a completely dead computer, I always ask them to make sure the power cord is plugged in firmly. That way they're reminded computers need power without losing face.

    Similarly, for network problems I ask them to check if the lights are blinking on the network port. This doesn't help if they're on wifi, of course.

    I really hate wifi.

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